Our company may collect personal data for various purposes. Below, it is stated how and in what manner personal data is collected and how this data is protected.

 

Through the completion of various forms and surveys on membership and communication panels, certain personal information regarding members (such as name-surname, company information, telephone number, address, or e-mail address) is collected by our company as required by the nature of the business.

 

Our company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Members may choose whether or not to receive such information during registration and may later change this preference in the account information section after logging in or by using the link provided in the notification message.

 

In order to identify system-related issues and to quickly resolve any disputes or problems that may arise regarding the provided services, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and to collect comprehensive demographic information.

 

Our company undertakes to keep confidential information strictly private and confidential, to consider this as an obligation of confidentiality, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, prevent all or any part of the confidential information from entering the public domain, unauthorized use, or disclosure to any third party.

 

# CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders shopping on our online stores. Your credit card information is never stored in our system.

 

There are two things you should pay attention to in order to understand that you are on a secure website during transactions. One of them is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used depending on the sales transaction process and in line with your instructions.

 

The information related to the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification independently from our shopping websites. If the card’s usability is approved, the shopping process continues. Since no information regarding the card can be viewed or stored by us, third parties are prevented from obtaining this information under any circumstances.

 

The reliability of payment/invoice/delivery address information for orders placed online by credit card is checked by our company against credit card fraud. Therefore, customers placing orders for the first time on our shopping websites must first verify the accuracy of their financial and address/telephone information before their orders can proceed to the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank may be contacted to verify this information.

 

Only you can access and modify all information provided during membership registration. If you securely protect your login information, it is not possible for others to access or modify your personal information. For this purpose, all membership transactions are carried out within a 128-bit SSL security area. This system is an international encryption standard that cannot be broken.

 

Internet shopping websites that provide customer service, information hotlines, and clearly state their address and telephone information are preferred more today. In this way, you can obtain detailed information about all matters you may wonder about and get healthier information regarding the reliability of the company providing online shopping services.

 

**Note:** We recommend paying attention to whether the company’s open address and telephone information are available on internet shopping websites. Before making a purchase, note all phone and address details of the store from which you will buy the product. If you do not trust the site, confirm the information by phone before shopping. All information and company location details belonging to our company are specified on all our online shopping websites.

 

# MAIL ORDER CREDIT CARD INFORMATION SECURITY

 

Identity and credit card information sent to us via the mail-order method will be stored by our company in accordance with confidentiality principles. This information is retained for 60 days against possible objections from banks regarding withdrawals from credit cards and is then destroyed.

 

In the event that any amount other than the approved mail-order form amount sent by you for the products you ordered is charged to your card, you may naturally object to the bank and prevent the payment of such amount, therefore this does not constitute a risk.

 

# THIRD-PARTY WEBSITES AND APPLICATIONS

 

Our store may provide links to other websites within the site. Our company bears no responsibility for the privacy practices or contents of websites accessed through these links. Advertisements published on our website are distributed to users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store and do not cover third-party websites.

 

# EXCEPTIONAL CASES

 

In the limited cases specified below, our company may disclose users’ information to third parties outside the provisions of this “Privacy Policy.” These cases are limited to:

 

* Compliance with obligations imposed by legal rules in force issued by authorized legal authorities such as laws, decrees, and regulations,

* Fulfilling and implementing the requirements of the Membership Agreement and other agreements concluded between our store and users,

* Requests for information about users for the purpose of conducting an investigation or inquiry duly carried out by authorized administrative and judicial authorities,

* Situations where it is necessary to provide information in order to protect users’ rights or security.

 

# E-MAIL SECURITY

 

In e-mails you send to our store’s Customer Services regarding any order, never write your credit card number or passwords. Information contained in e-mails may be viewed by third parties. Our company cannot guarantee the security of information transferred via your e-mails under any circumstances.

 

# BROWSER COOKIES

 

Our company may obtain information about users visiting our store and the use of the website by using technical communication files (Cookies). These technical communication files are small text files sent by a website to the user’s browser to be stored in the main memory. These files facilitate the use of the internet by storing site status and preferences.

 

Technical communication files help obtain statistical information about how many people visit the site, for what purpose, how many times they visit, and how long they stay on the site, and assist in dynamically generating advertisements and content specifically designed for users. Technical communication files are not designed to retrieve data or any other personal information from the main memory or your e-mail.

 

Most browsers are initially designed to accept technical communication files, but users may change their settings to prevent such files from being received or to receive warnings when such files are sent.

 

Our company may amend the provisions of this “Privacy Policy” at any time by publishing them on the website, sending electronic mail to users, or publishing them on the site. Changes to the Privacy Policy become effective on the date they are published.

 

For any questions and suggestions regarding our privacy policy, you may send an e-mail to [dooras@dooras.com](mailto:dooras@dooras.com). You may also contact us through our company communication information.